CONTACTING US

What To Expect When You Contact Us By Phone, Email or Text

Although we answer our phone when not in sessions with clients, you may initially get our voice-mail. We will get back to you as soon as we possibly can. Simply leave us your phone number and a brief message. You may also text or email us, so we may respond sooner.

Many people prefer to have a short, no cost, telephone conversation to determine whether working together makes sense. We may discuss your goals and the best format to begin. This could be individual therapy, couples or family therapy. If it doesn’t appear that we are the best matched counselors for you and your situation, we may suggest several other qualified counselors who might be a better match.

We will answer your questions regarding payment for our services. Although we are not part of the insurance system, we do have reasonable fees for counseling services. We also offer a sliding fee scale. We will do our best to accommodate your busy life with flexible scheduling, including offering evening and Saturday times. Please let us know if you wish clarification on directions to our office.

– Richard & Bonnett Chandler

PS  If you need to cancel, or reschedule, we appreciate giving us as much advance notice as possible.

* Telephone sessions may be arranged.  Although we do not accept insurance, our rates are very affordable. We have a sliding fee scale with reasonable minimums.  * We Welcome & Affirm LGBTQ Clients.  [ The St Cloud Counseling Service Area that we serve: Saint Cloud, Waite Park, Sartell, Sauk Rapids, St Joseph, Collegeville, Rice, Foley & Central Minnesota Zip Codes: 56301, 56302, 56303, 56304, 56387, 56377, 56379, 56307, 55302, 56310, 56314, 55319, 55320, 56321, 56374, 56345, 56352, 55362, ]