Who We Are:
Our website address is https://stcloudcounselingtherapy.com. Richard Chandler, MA, LPC owns this site. It is the website for Chandler Counseling & Consulting - St Cloud, MN, as the website of the private counseling and consulting practice owned by Richard Chandler, MA, LPC, doing business as Chandler Counseling & Consulting - St Cloud, MN.
What Personal Data We Collect
This website does not collect data from you.
We use no cookies on this website. We have no interest in doing so.
We have no contact forms. You may contact Richard Chandler by emailing at firstname.lastname@example.org, texting or calling at 320-223-9481.
Emailing, Texting, Calling or Video Conferencing Chandler Counseling & Consulting - St Cloud, MN
Your contact information and everything you write via email or text, or anything that you say on the telephone will not be shared by Richard Chandler, MA, LPC, Chandler Counseling & Consulting - St Cloud, MN, with anyone. It is confidential.
The only exception to complete confidentiality is if you email, text or verbally say something that indicates that you are at risk of harming yourself or another. In that case, as a Mandated Reporter for Minnesota, due to being a Licenced Professional Counselor, Richard Chandler, MA, LPC, must report the potential danger to whoever is appropriate to make the report. It could include government agencies, including child protection, law enforcement, or even your relatives.
Richard Chandler, MA, LPC, Chandler Counseling & Consulting - St Cloud, MN, will use your email address or phone number for the following purposes only:
- To answer your questions regarding counseling and consulting services so you may make an informed decision to use or not use our services
- To schedule counseling and consulting sessions
- To provide information for you that might be helpful to you as a potential client so you may make an informed decision to use or not use our services
- To correspond with you, if you become a client, by email or text, or talk with you by telephone to serve you. Communication by electronic methods is minimal, as most information is exchanged in the counseling or consulting session itself
- If you elect to have a remote session, by telephone or video conferencing, Richard Chandler, MA, LPC uses the Google Meet encrypted platform
Payment by Credit Card
We collect no credit card data other than your receipt of payment. All confidential data, including credit card number, expiration dates, PINs, and the CVC Card Verification Code 3-digit number on the back of the card, are retained by our credit card service providers, US Card Services of Brainerd, MN, and their Processing company, Worldpay Integrated Payments.
Richard Chandler, MA, LPC, Chandler Counseling & Consulting - St Cloud, MN, will not:
- Place you on a mailing list
- Contact you with offers of any kind
- Share your information with anyone
Emedded Video Content on YouTube.com
Pages on this website may include embedded content as YouTube.com videos that were produced by other people. Other than simply watching the videos, If you interact with those videos, such as by commenting on them or clicking links, the owner of that YouTube channel may collect data from you that you provide to them.
How We Protect Your Confidential Information
We securely store your intake information that you fill out on paper, and any subsequent information that you provide on paper, in a locked file cabinet in a locked office at Chandler Counseling & Consulting - St Cloud, MN.
We securely store your contact information within a cell phone dedicated to the private practice of Richard Chandler, MA, LPC, Chandler Counseling & Consulting - St Cloud, MN.
We securely store the notes from your session in a dedicated laptop of the private practice of Richard Chandler, MA, LPC, Chandler Counseling & Consulting - St Cloud, MN. The laptop computer does not leave the office to reduce the danger of it being lost or stolen. Note: If the laptop would need servicing by a computer technician, and must be taken out of the office, all confidential client information will first be backed up, then removed from the computer itself until after it is once again in the counseling office.
Richard Chandler, MA, LPC backs up client files in encrypted flash drives daily. Richard Chandler, MA, LPC stores those encrypted flash drives in his home, in a secure location. Doing so prevents the data from being lost due to a computer hard drive failure or in the event of a fire, windstorm, or other natural disasters that could occur at Chandler Counseling & Consulting - St Cloud, MN.
Please note: Confidentiality with us is more secure than counseling providers that work with insurance companies or government agencies as we do not share your information by uploading it to insurance company and government databases. With providers that do, employees in computer IT departments can likely access your data.
We do not upload your confidential information to any cloud-based storage platforms or any insurance or governmental networks whatsoever.